Role: Chaiiwala Supervisor

Location: Birmingham, B26 3QJ

Hours: Part-Time and Full-Time Hours Available / Permanent

Hourly Rate: £12.90

Bonus Scheme: Bonus Incentive!

Company:  EG On The Move

About the role:

As a Chaiiwala Supervisor, you’ll be a vital part of the team, overseeing day-to-day operations and ensuring everything runs smoothly. From managing staff and maintaining high service standards to handling inventory and customer orders, you’ll keep the chai brewing and the team on track. You’ll play a key role in delivering an exceptional customer experience, supporting team members, and keeping the store organised and efficient. If you’re a natural leader with a passion for chai, customer service, and teamwork, this role is your perfect blend of responsibility and opportunity.

Essentials: 

• Must be 18 years or older to comply with Airport working regulations. 
• Successfully pass a DBS Check. This will be funded by EG On The Move.

What you’ll do:

• Oversee the preparation of beverages and food items to ensure consistency and high-quality presentation
• Assist in running the store smoothly during shifts, ensuring that team members are effectively managing the flow of customers, restocking supplies, and maintaining store cleanliness
• Oversee and assist with cash handling, ensuring accuracy in cash register transactions and reconciling the till at the end of the shift
• Monitor the drive-thru lane and store to maintain quick service times while ensuring quality and accuracy in every order

What’s in it for you? 

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

• Bonus Incentive
• Upto 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
• Flexible working
• Employee Assistance program
• Mental wellbeing and support
• Financial wellbeing
• Life coaching
• Legal Assistance
• Life insurance
• Retail Discounts
• Learning & Development Opportunities
• Pension Scheme

What we are looking for:

• Experience in a team leader role, preferably in a retail or hospitality environment
• Flexibility to work various shifts, including weekends and holidays
• Works effectively with others, including the Store Manager and team members, to foster a team-oriented and inclusive atmosphere
• Motivation to progress within EG On the Move through innovative ideas and strategies

Be a part of it:  

At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!