Role: Credit Control Manager

Location: Blackburn, BB1 2FA

Job Type: Full Time - Permanent

Salary: Up to £50,000

Bonus Scheme: Bonus Incentive

Company: EG On the Move

About the role:

The Credit Control Manager will lead the Credit Control and Sales Ledger functions across EG On the Move’s UK and French operations. Reporting to the Finance Director, the role will oversee credit management, collections, customer accounts, cash allocation and sales ledger processing.

As the business continues to expand through organic growth and acquisitions, the Credit Control Manager will play a critical role in maintaining a disciplined credit environment, minimising bad debt exposure and ensuring customer accounts are managed proactively. The role will be responsible for establishing and enforcing credit policies, assessing customer creditworthiness, monitoring customer payment performance and driving the timely collection of outstanding balances across the Group. 

What you’ll do:

• Lead and develop the Credit Control and Sales Ledger teams, driving accountability, customer focus and continuous improvement.
• Own the Group’s credit control strategy and cash collection performance, ensuring timely collection of outstanding debt and achievement of cash targets.
• Establish and maintain strong credit policies, procedures and controls, including reviewing customer credit limits, payment terms, account openings and credit risk.
• Monitor and manage customer payment performance and aged debt, proactively addressing overdue balances, bad debt exposure and high-risk accounts, including credit holds, revised terms and legal recovery where required.
• Partner closely with Commercial and Operational teams to balance business growth and customer relationships with effective credit risk management.
• Oversee the Sales Ledger and Order-to-Cash process, ensuring accurate and timely invoices, cash allocation, account reconciliations, billing queries, disputes and deductions.
• Produce and review key credit and cash-flow performance reporting, including collections, overdue debt, disputes, credit exposure, bad debt and debtor forecasts, while maintaining strong financial controls and supporting audit requirements.
• Drive continuous improvement across Credit Control and Order-to-Cash, identifying automation and system opportunities and supporting acquisitions, integrations and wider business growth.

What’s in it for you?

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

• Bonus Incentive - Performance-based bonus potential.
• Discount & Rewards App – Save up to 15% on food‑to‑go, grocery, & merchandise.
• Salary Sacrifice Pension – Save for the future with our pension scheme.
• Life Assurance - Financial protection for your loved ones.
• Enhanced annual leave – Additional annual leave entitlement
• Wellbeing resources - Mental health, wellbeing, and financial guidance.
• Legal Assistance – Confidential access to expert probate advice.
• Tooth fairy dental care app – Connect with qualified professionals for advice.
• Retail Discounts - Save money with discounts across a range of retailers.
• Learning & Development - Training to support your career growth.
• Recognition scheme - Rewarding your contributions and achievements.
• Flexible hours - Start between 8–10 AM and work your 8hour day your way.
• Free Parking – Easily accessible on-site parking.
• Waterside Café – Freshly prepared meals every day.
• Prayer and Ablution Facilities - Dedicated spaces available.

What we are looking for:

• Experience managing a Credit Control, Accounts Receivable or Order-to-Cash function, with proven success in improving cash collection performance and debtor metrics.
• Proficiency in Excel and ERP systems, with the ability to operate effectively in a fast-paced and growing business environment.
• Strong understanding of credit risk management, collections, aged debt and bad debt prevention, including experience reviewing credit applications, setting credit limits and managing credit exposure.
• Experience leading and developing finance teams, with the ability to build accountability and drive high performance.
• Strong analytical, problem-solving, communication, negotiation and stakeholder management skills, with the ability to work effectively across the business.

Be a part of it:

As EG On the Move grows, we’re excited to welcome talented individuals to our team. We are about building a workplace where expertise and growth come together. Here, your skills matter, and you’ll have the opportunity to make a real impact. Join us and be part of something meaningful!  

Please note that this role requires a successful DBS check, which will be fully funded by EG On The Move.

INDHO